Shipping & Returns

Fast, secure UK delivery for every ElitePCS system. Carefully packed. Fully tracked. Built to arrive safely.

Securely packed ElitePCS parcel with delivery tracking and a return arrow
Free UK shippingOn all orders
Fully trackedDelivery updates from dispatch
Secure packagingProtective packing for every PC
60 day returnsRequest a return within 60 days

1. Delivery options

Standard UK delivery

Free on all orders

Free

3–5 working days

Estimated delivery timeframe for eligible UK orders from the date of order.

Tracked service

Delivery country

United Kingdom: England, Scotland, Wales and Northern Ireland, plus all UK islands and dependencies.

UK-wide

Need delivery help?

Contact support if you have questions about delivery, tracking or your order address.

Contact us

2. Packaging protection

  • Reinforced outer packaging
  • Internal protection for components
  • Clear handling labels
  • Quality checked before dispatch

3. Returns process

Request returnSubmit a request through support
Package safelyUse the original packaging where possible
Send backShip using the provided instructions
Refund / resolutionWe inspect and process your return

4. Frequently asked questions

How long does delivery take?

Estimated delivery is 3–5 working days from the date of order. Tracking is sent as soon as the order leaves us.

Is shipping free?

Standard UK shipping is included on all ElitePCS systems.

What if my PC arrives damaged?

Contact support right away and keep the original packaging so we can help quickly.

Can I return a custom PC?

Our support team will guide you through the return options for your order.

Need help with delivery or returns?

Our support team can help with tracking, packaging advice or return requests.