Support
Get help choosing, ordering, upgrading or looking after your ElitePCS system.
Shipping & ReturnsTrack deliveries, returns and refund information
WarrantyLearn about your 3 year warranty cover
TroubleshootingHelp with setup, drivers and common PC issues
Contact SupportSpeak to our UK based support team
Frequently Asked Questions
How long does delivery take?
Estimated delivery is 3–5 working days from the date of order. Tracking is sent when your order dispatches.
What does the warranty cover?
All ElitePCS systems include a comprehensive 3 year warranty covering parts and labour under normal use.
Can I return a custom PC?
Contact support and we will explain your available return options.
Do you help with setup?
Yes, our team can help with setup, drivers and common software questions.
What if my PC arrives damaged?
Contact us immediately with photos and keep all packaging.